Price Direct (“we,” “our,” or “us”) is a Canadian-owned and locally operated supplier proudly serving Thunder Bay and Northwestern Ontario since 2015. We value the trust our customers place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We collect only the information necessary to serve you effectively, including:
1.1 Personal Information
This may include:
- Name
- Business name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
1.2 Automatically Collected Information
When you visit pricedirect.ca, we may automatically collect:
- IP address
- Browser type and version
- Pages visited on the site
- Time and date of visit
- Device type
- Cookies and tracking technologies
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Respond to inquiries or provide customer support
- Improve our website, products, and services
- Send notifications related to your orders
- Manage business operations
- Comply with legal obligations
We do not sell or rent personal information to third parties.
3. Sharing Your Information
We may share your information only with:
3.1 Service Providers
Trusted partners who assist with:
- Payment processing
- Shipping and delivery
- Website hosting and analytics
These providers access information only as necessary to perform their services and must maintain confidentiality.
3.2 Legal Compliance
We may disclose information when required to comply with:
- Laws and regulations
- Government or court requests
- Fraud prevention or security matters
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve site functionality
- Remember preferences
- Analyze user interactions
- Provide a better browsing experience
You may choose to disable cookies through your browser settings, but this may affect website performance.
5. Data Security
We take reasonable steps to safeguard your information, including:
- SSL encryption
- Secure data storage
- Limited access to personal information
- Regular system monitoring
While we strive to protect all data, no online transmission is 100% secure.
6. Your Rights
As a Canadian resident, you have the right to:
- Access your personal information
- Request corrections
- Withdraw consent (where applicable)
- Request deletion of personal data (subject to legal limitations)
To make a request, contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Price Direct’s services are intended for business and adult users. We do not knowingly collect personal information from children under 13. If such information is discovered, we will remove it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our website signifies acceptance of updated policies.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: sales@pricedirect.ca or call us on (807)-286-1317, (807)-620-6971.